WebAug 23, 2024 · 2. The Virtual Care Reimbursement Policy only applies to services provided to commercial medical customers, including those with Individual & Family Plans (IFP). Evernorth Behavioral Health and Cigna Medicare Advantage customers continue to have covered virtual care services through their own separate benefit plans. http://www.ec136126026ae0ee21c6-6b9280afdddbd69575967dcab27a2354.r32.cf2.rackcdn.com/uploaded/c/0e866125_commercial-plan-list.pdf
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